Showing 11–20 of 25 results

Personal Banker | CIB – Downtown, Shoubra & Giza Areas

Downtown, Cairo, Egypt

Commercial International Bank CIB Egypt

3 weeks ago

Full-time

Negotiable

Full job description

Accelerate your retail banking career with Commercial International Bank (CIB) as a Personal Banker across Downtown, Shoubra, and Giza. Drive high-value retail asset and liability growth, deliver superior client advisory, and master digital banking offloading at Egypt’s leading private bank....

Core Responsibilities

Target Attainment & Portfolio Growth: Achieve and exceed branch sales targets across both assets (loans, credit cards) and liabilities (deposits, CDs, TDs) through walk-in conversions and new-to-bank (NTB) client acquisition.
Account Opening & System Onboarding: Execute the end-to-end customer account opening lifecycle, including accurate data entry, profile setup, and operational verification on core banking systems.
Inflow/Outflow Monitoring: Track customer cash inflows and outflows proactively, investigating unexpected transactional patterns to maintain relationship quality and protect bank liquidity.
Digital Offloading Strategy: Educate branch clients on alternative digital banking channels (mobile app, online banking, ATMs) to reduce physical branch congestion and enhance service efficiency.
Service Level & TAT Adherence: Ensure every customer interaction meets CIB’s customer experience standards, managing serving times, resolving complaints, and maintaining strict SLA benchmarks.
Daily Sales Reporting & Compliance: Prepare Daily Sales Reports (DSR) to track performance against assigned budgets while adhering strictly to Central Bank of Egypt (CBE) and Anti-Money Laundering (AML) regulations.

Required Qualifications

Academic Standing: Must hold a recognized Bachelor’s degree in Commerce, Business Administration, Accounting, or an equivalent commercial discipline.
Experience Level: Open to entry-level professionals and fresh graduates with 0 to 1 year of experience.
Product Knowledge (Asset): Foundational knowledge of retail banking products and services (Time Deposits, Certificates of Deposit, lending facilities) is considered a strong asset.
Linguistic Capabilities: Excellent command of both English and Arabic languages (spoken and written) for high-level customer consultation and corporate reporting.
Behavioral Competencies: Service-oriented and commercial mindset, with strong communication skills, problem-solving abilities, high operational control, and the resilience to work under pressure.

Technical Edge: Why Inflow/Outflow Tracking & Digital Offloading matters at CIB?

Operating as a Personal Banker at CIB requires balancing aggressive commercial sales targets with advanced retail portfolio analytics. The job explicitly highlights tracking “customers’ inflows and outflows” and executing the “digital offloading strategy.” When managing retail clients, a Personal Banker must monitor cash movement trends on the core banking system. A sudden drop in a client’s regular monthly deposits signals potential customer attrition or financial distress, allowing the banker to proactively intervene with tailored retention products like high-yield Certificates of Deposit (CDs). Furthermore, migrating routine transactional requests (like balance checks or utility payments) to digital channels frees up high-value face-to-face consultation time to cross-sell profitable lending and wealth management facilities, optimizing the branch’s overall Net Banking Income (NBI).

Recru Eg Golden Advice for the Interview

When interviewing for the Personal Banker role at CIB, the branch management panel will test your ability to balance sales drive with consultative problem-solving. Do not give a generic answer about “being persuasive.” You must demonstrate an understanding of Cross-Selling, Deep-Selling, and Customer Retention. If asked how you would handle an existing client seeking to withdraw a large cash sum, outline your structured strategy: “I would first understand the root cause behind the cash outflow in a consultative manner. If they need liquidity for a short-term project, I would introduce a secured personal loan or credit facility against their existing deposits rather than breaking their high-yield CDs. This preserves the bank’s liability base, avoids early redemption penalties for the customer, and achieves my cross-selling target while maintaining strict CBE compliance.”

Frequently Asked Questions (FAQ)

Q: Are fresh graduates eligible to apply for this Personal Banker role?
A: Yes, CIB explicitly accepts entry-level candidates and fresh graduates with 0 to 1 year of relevant commercial or retail experience.

Q: What banking products will I be responsible for managing and selling?
A: You will handle both asset and liability products, including opening current and savings accounts, issuing Certificates of Deposit (CDs) and Time Deposits (TDs), processing personal loans, and issuing credit/debit cards.

Q: Which geographic areas does this vacancy cover?
A: This position is actively recruiting to staff branch networks across the Downtown Cairo, Shoubra, and Giza areas.

Job details

Job type
Full-time
Date Posted
3 weeks ago
Experience
0-1 Year
Industry
Banking/Finance

View job detail

Teller | CIB – Port Said

Port Said, Egypt

Commercial International Bank CIB Egypt

3 weeks ago

Full-time

Negotiable

Full job description

Launch your retail banking career with Commercial International Bank (CIB) as a Teller at the Port Said Branch. Execute daily high-volume cash transactions, manage ATM operations, and deliver superior customer service while ensuring absolute Central Bank compliance. Core Responsibilities Counter...

Core Responsibilities

Counter & Cash Operations: Process daily cash and non-cash transactions accurately, maintaining an absolute zero cash shortage or excess at the counter.
ATM Administration: Perform daily ATM operational tasks, including preparing proof sheets, managing on-site machine replenishment, handling captured cards, and reporting technical malfunctions.
Cash Balancing & Reconciliation: Investigate discrepancies in cash balancing and security items by following standard scrutiny and branch Standard Operating Procedure (SOP) manuals.
Fraud Detection & AML Compliance: Inspect banknotes, cheques, and customer identities meticulously for counterfeits or fraud, adhering strictly to Central Bank of Egypt (CBE) and Anti-Money Laundering (AML) regulations.
Digital Migration & Cross-Selling: Introduce alternative digital banking channels to reduce branch footfall, and identify customer needs to cross-sell retail banking products without compromising service speed.
Service Level Standards: Adhere to bank benchmarks regarding average waiting and serving times, escalating complex operational issues directly to the Head Teller or Operations Supervisor.

Required Qualifications

Academic Standing: Must hold an accredited Bachelor’s degree in Commerce, Business Administration, Accounting, or an equivalent commercial qualification.
Experience Level: Open to fresh graduates and early-career professionals with 0 to 2 years of relevant experience.
Linguistic Capabilities: Good command of both English and Arabic (spoken and written) for customer communication and banking system entries.
Technical Skills: Adept in using basic computer applications, including Microsoft Office, web tools, and corporate email systems.
Behavioral Competencies: Process-oriented and service-driven mindset with strong problem-solving, communication, and time-management skills to thrive under pressure.

Technical Edge: Why End-of-Day Balancing & Counterfeit Detection matters at CIB?

Operating as a Teller at a major financial institution like CIB requires absolute procedural precision within core banking systems. The role goes far beyond rapid cash counting; it is an active risk control function. Tellers are the frontline defense against financial loss, responsible for identifying counterfeit currency, verifying forged signatures, and balancing the cash drawer with the daily settlement sheet before closing the branch. If a teller accepts an invalid cheque or miscalculates cash shipments to the central vault, it disrupts the branch’s daily accounting position and triggers regulatory non-compliance. Mastering this technical discipline—maintaining zero cash shortages while adhering to strict serving-time limits—is what establishes operational excellence in retail banking.

Recru Eg Golden Advice for the Interview

When interviewing for the Teller position at CIB Port Said Branch, the panel will evaluate your honesty, risk-awareness, and composure under pressure. Do not focus solely on how fast you can count money. Demonstrate your understanding of SOP Adherence and Counterfeit Verification. If presented with a situational scenario where a customer is in a rush and demands an immediate large cash deposit right before closing, outline your structured response: “I would maintain a calm, polite demeanor, but I would never bypass security controls to save time. I would systematically run the bills through the counterfeit detector, verify the customer’s account credentials and signature on the system, and confirm the transaction according to standard AML procedures. My primary responsibility is ensuring a zero-shortage balancing sheet and protecting the bank from operational fraud.”

Frequently Asked Questions (FAQ)

Q: Are fresh graduates eligible to apply for this Teller role at CIB?
A: Yes, CIB explicitly welcomes entry-level applicants and fresh graduates with 0 to 2 years of experience holding a relevant degree.

Q: What academic qualifications are required for this position?
A: Applicants must hold a Bachelor’s degree in Commerce, Business Administration, Accounting, or an equivalent commercial discipline.

Q: Where is this position physically located?
A: This full-time, day-job role is based on-site at the CIB Port Said Branch located in Port Said City, Egypt.

Job details

Job type
Full-time
Date Posted
3 weeks ago
Experience
0-1 Year, 1-3 years
Industry
Banking/Finance

View job detail

Corporate Banking Specialist | CIB

Giza, Egypt

Commercial International Bank CIB Egypt

4 weeks ago

Full-time

Negotiable

Full job description

Advance your corporate finance career with Commercial International Bank (CIB) as a Corporate Banking Specialist at the Giza Head Office. Manage high-value corporate client facilities, execute critical portfolio transactions, and ensure seamless credit compliance for Egypt’s leading private bank. Core...

Core Responsibilities

Corporate Account Management: Maintain updated records of client facility structures, terms and conditions, pricing, fees, and commissions to ensure accurate servicing across all assigned accounts.
Daily Position & Balance Monitoring: Monitor customer credit positions daily against approved limits, initiating required transfers and bookings to cover overdrawn accounts in line with facility documentation.
Credit Referral & Authority Matrix Routing: Receive operational credit referrals from branch networks, assessing validity and escalating to appropriate approving bodies per the bank’s authority matrix.
Financial Reporting & Tracking: Generate essential corporate portfolio reports, including Outstanding Direct & Contingent facilities, FS Loan Loss, FCY Tracking, and Foreign Currency Sold statements.
Credit Restructuring Support: Process line-restructuring memos to accommodate client operational requests within their approved limits while coordinating with back-office units to ensure fast Turnaround Time (TAT).
Regulatory & CBE Compliance: Adhere strictly to Central Bank of Egypt (CBE) regulations, banking laws, Anti-Money Laundering (AML) standards, and CIB’s internal Credit Policy Guide.

Required Qualifications

Academic Standing: Must hold an accredited Bachelor’s degree in Commerce, Business Administration, Economics, Accounting, or an equivalent commercial discipline.
Experience Level: Open to fresh graduates and junior professionals with 0 to 2 years of experience (prior exposure to banking operations is considered a strong added value).
Linguistic Proficiency: Excellent command of English and Arabic (spoken and written); proficiency in a third language is considered a plus.
Technical & Analytical Skills: Strong computer literacy, analytical capabilities, and high organizational skills to manage complex corporate data and financial reports.
Workplace Resilience: Demonstrated ability to work under tight corporate deadlines, manage time effectively, and collaborate across diverse internal bank departments.

Technical Edge: Why Direct & Contingent Facility Tracking matters in Corporate Banking?

Operating within CIB’s Corporate Banking division requires understanding the structural differences between funded (Direct) and non-funded (Contingent) credit facilities. Direct credit involves immediate liquidity outlays (such as overdrafts and term loans), while contingent facilities involve off-balance-sheet commitments like Letters of Credit (LCs) and Letters of Guarantee (LGs). A Corporate Banking Specialist must meticulously track both categories alongside Foreign Currency (FCY) exposures. If a specialist miscalculates an overdrawn limit or misroutes an operational referral on a multimillion-pound line, the bank faces capital adequacy discrepancies and audit penalties under Central Bank of Egypt (CBE) directives. Mastering real-time portfolio monitoring and authority matrix escalations ensures corporate clients maintain uninterrupted operational liquidity while protecting the bank’s capital reserves.

Recru Eg Golden Advice for the Interview

When interviewing for the Corporate Banking Specialist position at CIB, the assessment panel will evaluate your grasp of credit administration and cross-departmental coordination. Do not give a generic answer about “customer service.” You must demonstrate an understanding of Credit Limits, Overdraft Coverages, and the CBE Regulatory Matrix. If asked how you would handle an assigned corporate client whose account is unexpectedly overdrawn beyond their approved limit, outline your structured workflow: “I would first review the client’s facility agreement to verify available sub-limits or secondary lines that can be utilized to cover the overrun. Next, I would check if any pending incoming transfers or FCY conversions exist on the system. If an exception approval is required, I would prepare a formal credit memo with full documentation and route it immediately through the designated authority matrix, keeping the relationship manager updated to ensure zero operational delay for the client.”

Frequently Asked Questions (FAQ)

Q: Are fresh graduates eligible to apply for this Corporate Banking Specialist role?
A: Yes, CIB explicitly considers entry-level applicants and fresh graduates with 0 to 2 years of experience, particularly those with an academic foundation in Commerce, Economics, Finance, or Accounting.

Q: What is the primary difference between Retail Banking and Corporate Banking operations?
A: Corporate Banking deals exclusively with large enterprises and commercial entities, requiring the management of complex, multi-tiered credit facilities, trade finance instruments (LCs/LGs), syndicated loans, and foreign currency transactions.

Q: Where is this position physically located?
A: This full-time, day-job role is based at CIB’s Giza Head Office located in the Nile Tower Building, Charles De Gaulle Street, Giza, Egypt.

Job details

Job type
Full-time
Date Posted
4 weeks ago
Experience
0-1 Year, 1-3 years
Industry
Banking/Finance

View job detail

IT Operational Risk Incidents Officer | HD Bank

Giza, Egypt

Housing & Development Bank HD Bank

1 month ago

Full-time

Negotiable

Full job description

Protect the digital and financial infrastructure of Housing & Development Bank (HD Bank) as an IT Operational Risk Incidents Officer in Giza. Analyze IT outages, monitor Key Risk Indicators (KRIs), and prevent financial losses across the bank’s central systems and...

Core Responsibilities

Incident Analysis & Root Cause: Analyze and monitor IT and operational incidents by identifying root causes, recurrence rates, financial losses, and the effectiveness of implemented corrective actions.
Operational Loss Database Management: Maintain and ensure the absolute accuracy of the bank’s operational loss database, coordinating with branches and central departments to correct incomplete records.
Audit Data Reconciliation: Review and reconcile operational incident data with findings from Internal Audit and Operations to ensure complete data accuracy and audit readiness.
KRI Development & Monitoring: Develop and monitor Key Risk Indicators (KRIs), analyzing any breaches of approved risk thresholds and recommending strategic corrective actions to management.
Performance Evaluation & Reporting: Prepare monthly, quarterly, and annual operational risk reports covering losses and KRIs, while evaluating branch performance in addressing operational risks.

Required Qualifications

Academic Standing: Must hold a relevant University degree, preferably in Information Systems, Business Administration, Accounting, or an equivalent field.
Experience Level: Requires a minimum of 1 year of professional experience in operational risk, IT auditing, or banking operations.
Preferred Training: Possessing specialized training courses or professional certifications in Information Systems is highly preferred.
Analytical Competencies: Demonstrate strong capabilities in root-cause analysis, financial data reconciliation, and risk threshold monitoring within financial environments.

Technical Edge: Why Key Risk Indicators (KRIs) & Operational Loss Databases matter at HD Bank?

Operating within the IT and Risk division of a major institution like Housing & Development Bank (HD Bank) requires moving far beyond basic IT helpdesk troubleshooting. The job description explicitly highlights developing “Key Risk Indicators (KRIs)” and maintaining an “operational loss database.” In modern banking, an IT system outage or a software glitch doesn’t just interrupt work; it can cause massive financial loss or data corruption. An IT Operational Risk Officer must establish KRIs—such as tracking the frequency of system downtime or unauthorized access attempts—to predict system failures before they occur. Reconciling this incident data with Internal Audit findings ensures the bank maintains a zero-trust security posture and complies with strict Central Bank of Egypt (CBE) operational risk frameworks.

Recru Eg Golden Advice for the Interview

When interviewing for this IT Operational Risk role at HD Bank, the hiring panel will aggressively test your diagnostic logic and data reconciliation capabilities. Do not give a generic answer about “checking system logs.” You must demonstrate an understanding of Root Cause Analysis (RCA) and KRI Thresholds. If asked how you would respond to an IT incident that caused a financial loss at a branch, explicitly outline your technical workflow. Tell the interviewer: “I would not just log the loss in the database. I would execute a Root Cause Analysis (5 Whys framework) to determine whether the failure was due to a software bug, network latency, or human error. Then, I would reconcile the loss data with Internal Audit findings, update our Operational Loss Database, and adjust the relevant Key Risk Indicator (KRI) threshold to prevent the incident from recurring across our branch network.” Proving your systematic, risk-mitigating logic will instantly secure your acceptance.

Frequently Asked Questions (FAQ)

Q: What is the minimum experience required for this HD Bank role?
A: The position requires a minimum of 1 year of professional experience in operational risk, IT, or banking operations.

Q: Do I need a specific degree in Computer Science to apply?
A: A relevant degree in Information Systems, Business Administration, or Accounting is preferred, especially when combined with specialized Information Systems training courses.

Q: Where is this HD Bank position physically located?
A: This full-time corporate risk role is based on-site at the HD Bank facilities located in Giza (Al Jizah), Egypt.

Job details

Job type
Full-time
Date Posted
1 month ago
Experience
1-3 years
Industry
Banking/Finance

View job detail

Credit Analyst (Large Corporate) | HD Bank

Giza, Egypt

Housing & Development Bank HD Bank

1 month ago

Full-time

Negotiable

Full job description

Accelerate your corporate banking career with Housing & Development Bank (HD Bank) as a Large Corporate Credit Analyst in Giza. Perform high-level financial risk analysis, draft comprehensive credit proposals, and manage large-scale corporate portfolios for a premier financial institution. Core...

Core Responsibilities

Credit Proposal & Analysis: Prepare comprehensive credit studies, financial analyses, and risk proposals for both new and existing large corporate clients.
Portfolio Transaction Management: Assist in executing and managing daily banking and operational transactions for assigned corporate portfolio accounts.
Site Visit & Resolution Drafting: Implement approved credit resolutions, draft detailed client site-visit reports, and provide regular operational updates to senior management.
Document Verification: Ensure all mandatory client paperwork, audited financial statements, and legal documents are complete, accurate, and audit-ready.
Portfolio Reporting & Tracking: Prepare periodic performance reports to monitor portfolio health, track daily account activities with back-office departments, and evaluate credit exposure.

Required Qualifications

Academic Standing: Must hold a recognized Bachelor’s degree specifically in Commerce, Accounting, Finance, Investment, or a closely related commercial field.
Mandatory Certification: Completion of a formal Corporate Credit Finance Professional Certificate (Credit Course) is strictly required.
Experience Level: Requires a minimum of 6 months up to 4 years of experience in the banking sector, with a strong preference for corporate credit exposure.
Financial & Accounting Acumen: Demonstrate a strong understanding of core accounting principles, financial statement analysis, and corporate finance concepts.
Risk Evaluation Capabilities: Possess a proven ability to analyze complex financial data, evaluate creditworthiness, and mitigate operational risks.

Technical Edge: Why Corporate Credit Certification & Site-Visit Reports matter at HD Bank?

Operating in the Large Corporate division of a major institution like Housing & Development Bank (HD Bank) requires moving far beyond basic retail lending. The job explicitly mandates the completion of a “Corporate Credit Finance Professional Certificate” and drafting “client site-visit reports.” In large corporate banking, multi-million-pound facilities cannot be approved based on balance sheets alone. An analyst must combine quantitative financial modeling (calculating Debt Service Coverage Ratios and Cash Conversion Cycles) with qualitative field observations gathered during physical site visits. Verifying that a corporation’s physical manufacturing or commercial operations match their reported financial cash flows ensures HD Bank minimizes Non-Performing Loan (NPL) risks and stays strictly compliant with Central Bank of Egypt (CBE) underwriting regulations.

Recru Eg Golden Advice for the Interview

When interviewing for the Large Corporate Credit Analyst role at HD Bank, the hiring panel will aggressively test your credit course knowledge and financial statement analysis techniques. Do not give generic answers about “checking balance sheets.” You must demonstrate an understanding of Cash Flow Analysis and Debt Service Capacity. If asked how you would evaluate a large corporate client applying for a working capital facility, explicitly outline your technical methodology. Tell the interviewer: “I would not rely solely on net profit margins. I would analyze their Operating Cash Flow (OCF) against their current debt obligations using the Debt Service Coverage Ratio (DSCR). Furthermore, I would cross-reference their financial statements with a physical Site-Visit Report to ensure their inventory turnover on the floor reflects the turnover reported on their balance sheet before recommending the credit proposal.” Proving your ability to combine hard credit modeling with qualitative field verification will instantly secure your acceptance.

Frequently Asked Questions (FAQ)

Q: Is a certified Credit Course mandatory for this HD Bank position?
A: Yes, the official job description explicitly mandates the “Completion of Corporate Credit Finance Professional Certificate” to qualify for this role.

Q: Can fresh graduates with no banking experience apply?
A: The role requires a minimum of 6 months up to 4 years of experience in the banking sector, preferably with direct corporate credit exposure.

Q: Where is this HD Bank position physically located?
A: This full-time corporate banking role is based on-site in Giza (Al Jizah), Egypt.

Job details

Job type
Full-time
Date Posted
1 month ago
Experience
0-1 Year, 1-3 years, 3-5 years
Industry
Banking/Finance

View job detail

Teller | CIB – Tanta Branch

Tanta, Gharbia

Commercial International Bank CIB Egypt

2 months ago

Full-time

Negotiable

Full job description

Launch your retail banking career with Commercial International Bank (CIB) as a Teller at the Tanta Branch in Gharbia. Act as the vital front-line face of the bank, executing high-volume cash transactions, managing ATM operations, and delivering superior customer service...

Core Responsibilities

Cash & Counter Operations: Process all cash and non-cash counter transactions accurately, maintaining an absolute zero cash shortage or excess to ensure maximum control over the branch’s cash balance.
ATM Management: Perform all ATM functions, including preparing daily proof sheets, handling captured cards, replenishing on-site machines, and reporting any malfunctions for immediate repair.
Reconciliation & Reporting: Investigate thoroughly any discrepancies in cash balancing by following strict Standard Operating Procedures (SOPs), and maintain accurate checking of all end-of-day reports.
Compliance & Fraud Detection: Check meticulously for counterfeit currencies, fraudulent cheques, and fake identities, adhering strictly to CBE regulations and Anti-Money Laundering (AML) policies.
Digital Migration & Cross-Selling: Introduce alternative digital channels to customers to reduce branch traffic, and proactively cross-sell bank products based on customer needs to achieve branch KPIs.
Customer Experience: Handle customer requests efficiently within bank standards for average waiting and serving times, escalating complex problems to the Head Teller or Operations Supervisor.

Required Qualifications

Academic Standing: Must hold a recognized Bachelor’s degree specifically in Commerce, Business Administration, Accounting, or an exact equivalent.
Experience Level: Exclusively open to ambitious Fresh Graduates (0 years) up to junior banking professionals with a maximum of 2 years of relevant experience.
Behavioral Competencies: Must be highly process-oriented and service-oriented, demonstrating strong problem-solving skills and a proactive approach to mitigating operational risks.
Linguistic & Technical Skills: Exhibit a good command of both English and Arabic languages, paired with adept proficiency in using basic software such as MS Office, internet portals, and email.
Geographic Placement: Acknowledge that this is a full-time, front-liner Day Job specifically located at the CIB Tanta Branch in Gharbia.

Technical Edge: Why End-of-Day Balancing & Counterfeit Detection matters at CIB?

Operating as a Teller at a major financial institution like CIB requires absolute precision within the core banking system. The job description explicitly highlights checking for “counterfeit currencies” and investigating “differences in balancing and reconciliation.” A teller cannot simply rely on manual counting speed; they must execute Maker-Checker protocols within the banking software to prevent financial fraud. If a teller accepts a fraudulent cheque or fails to balance their physical cash drawer with the digital settlement sheet at the end of the day, it triggers immediate internal audits and potential Central Bank of Egypt (CBE) penalties. Mastering this highly technical intersection of rapid cash handling and strict regulatory compliance is exactly what protects the bank’s liquidity and ensures branch operational excellence.

Recru Eg Golden Advice for the Interview

When interviewing for the Teller role at CIB, the branch manager will aggressively test your integrity and risk-management logic under pressure. Do not give a generic answer about “being fast at counting money.” You must demonstrate a strict understanding of End-of-Day Balancing and AML Compliance. If asked how you would handle an impatient customer depositing a massive, unverified amount of cash right before closing time, explicitly tell the panel: “I prioritize compliance over pressure. I would use active empathy to calm the customer, but I would strictly run the cash through the counterfeit detection machine and verify their KYC identity on the core system. Ensuring the transaction complies with CBE and AML regulations to achieve a perfect daily cash position with zero shortages is my absolute priority, even if it slightly extends the serving time.” Proving your rigid adherence to banking security protocols will instantly secure your acceptance.

Frequently Asked Questions (FAQ)

Q: Are fresh graduates eligible to apply for this CIB Teller position?
A: Yes, the role is explicitly designed for entry-level candidates and fresh graduates. The required experience range is strictly 0 to 2 years.

Q: Do I need a specific academic degree to pass the initial HR screening?
A: Yes, applicants must hold a Bachelor’s degree specifically in Commerce, Business Administration, Accounting, or an equivalent commercial discipline.

Q: Where is this specific CIB branch position located?
A: This full-time retail banking role is physically based out of the CIB Tanta Branch located in the Gharbia Governorate, Egypt.

Job details

Job type
Full-time
Date Posted
2 months ago
Experience
0-1 Year, 1-3 years
Industry
Banking/Finance

View job detail

Teller | CIB – New Cairo

El Tagamoa El Khames, New Cairo, Egypt

Commercial International Bank CIB Egypt

2 months ago

Full-time

Negotiable

Full job description

Launch your retail banking career with Commercial International Bank (CIB) as a Teller at the prestigious El Tagamoa El Khames branch in New Cairo. Act as the vital front-line face of the bank, executing high-volume cash transactions, managing ATM operations,...

Core Responsibilities

Cash & Counter Operations: Process all cash and non-cash counter transactions accurately, maintaining an absolute zero cash shortage or excess to ensure maximum control over the branch’s cash balance.
ATM Management: Perform all ATM functions, including preparing daily proof sheets, handling captured cards, replenishing on-site machines, and reporting any malfunctions for immediate repair.
Reconciliation & Reporting: Investigate thoroughly any discrepancies in cash balancing by following strict Standard Operating Procedures (SOPs), and maintain accurate checking of all end-of-day reports.
Compliance & Fraud Detection: Check meticulously for counterfeit currencies, fraudulent cheques, and fake identities, adhering strictly to CBE regulations and Anti-Money Laundering (AML) policies.
Digital Migration & Cross-Selling: Introduce alternative digital channels to customers to reduce branch traffic, and proactively cross-sell bank products based on customer needs to achieve branch KPIs.
Customer Experience: Handle customer requests efficiently within bank standards for average waiting and serving times, escalating complex problems to the Head Teller or Operations Supervisor.

Required Qualifications

Academic Standing: Must hold a recognized Bachelor’s degree specifically in Commerce, Business Administration, Accounting, or an exact equivalent.
Experience Level: Exclusively open to ambitious Fresh Graduates (0 years) up to junior banking professionals with a maximum of 2 years of relevant experience.
Behavioral Competencies: Must be highly process-oriented and service-oriented, demonstrating strong problem-solving skills and a proactive approach to mitigating operational risks.
Linguistic & Technical Skills: Exhibit a good command of both English and Arabic languages, paired with adept proficiency in using basic software such as MS Office, internet portals, and email.
Geographic Placement: Acknowledge that this is a full-time, front-liner Day Job specifically located at the CIB El Tagamoa El Khames Branch in New Cairo.

Technical Edge: Why End-of-Day Balancing & Counterfeit Detection matters at CIB?

Recru Eg Golden Advice for the Interview

Frequently Asked Questions (FAQ)

Q: Where is this specific CIB branch position located?
A: This full-time retail banking role is physically based out of the CIB El Tagamoa El Khames branch located in New Cairo, Egypt.

Job details

Job type
Full-time
Date Posted
2 months ago
Experience
0-1 Year, 1-3 years
Industry
Banking/Finance

View job detail

Contact Center Inbound Agent (Outsourced) | CIB

Smart Village, Giza, Egypt

Commercial International Bank CIB Egypt

2 months ago

Full-time

Negotiable

Full job description

Launch your banking career as the official frontline voice of Commercial International Bank (CIB) at Smart Village, Giza. Deliver elite financial customer service, resolve complex inquiries, and manage dynamic interactions across phone and official social media platforms in a fast-paced,...

Core Responsibilities

Inbound & Social Media Handling: Handle inbound and outbound calls professionally, and manage interactions received on CIB’s official social media platforms to resolve inquiries, complaints, and requests.
Customer Resolution & Escalation: Apply professional telephone etiquette to effectively control calls, liaising proactively with other backend departments to ensure the proper closure of pending customer requests.
Performance & KPI Attainment: Apply appropriate actions to effectively control telephone interactions, specifically improving the Average Handling Time (AHT) and Average Response Time to maintain high service quality.
System Documentation: Update and document all customer records meticulously with the exact details of the inquiry and the provided response to ensure the accuracy and availability of customer data.
Compliance & Risk Mitigation: Comply absolutely with all relevant Central Bank of Egypt (CBE) regulations, banking laws, Anti-Money Laundering (AML) regulations, and internal CIB policies to mitigate operational risks.

Required Qualifications

Academic Standing: Must hold a recognized Bachelor’s degree specifically in Commerce, Business Administration, Accounting, or an exact equivalent commercial discipline.
Experience Level: Exclusively open to highly motivated Fresh Graduates (0 years) or junior candidates with a maximum of 1 year of professional experience.
Employment Type: Acknowledge that this is an “Outsourced” position, meaning you will officially represent CIB but will be legally contracted through a specialized third-party vendor.
Linguistic & Technical Skills: Exhibit an excellent command of both English and Arabic languages, paired with proficient usage of the MS Office suite.
Operational Agility: Must be a reliable, energetic, and cooperative team player possessing the flexibility to work on a rotating shift schedule to support continuous banking operations.

Technical Edge: Why Average Handling Time (AHT) & AML Compliance matters at CIB?

Operating the contact center for Egypt’s leading private sector bank requires an absolute mastery of both speed and security. The job explicitly requires improving “Average Handling Time” while complying with “AML regulations.” When an agent receives a call to unblock a frozen credit card or execute a transfer, they are the bank’s first line of defense against cyber fraud and financial crimes. The agent must flawlessly execute strict KYC (Know Your Customer) authentication protocols on the telephony system before assisting the client. Mastering the technical transition between rigorous security authentication and rapid First Call Resolution (FCR) is what prevents operational bottlenecks in the call queue and protects the bank’s massive financial assets.

Recru Eg Golden Advice for the Interview

When interviewing for this outsourced Contact Center role at CIB, the hiring panel will aggressively test your ability to handle emotional clients while maintaining strict central bank compliance. Do not give a generic answer like “I will apologize and listen.” You must demonstrate the “Secure Resolution Workflow.” If asked how you would handle an angry customer whose credit card was declined internationally, outline your exact steps. Tell the interviewer: “First, I would use active empathy to de-escalate the frustration. However, before discussing any financial data, I would strictly authenticate their identity using CIB’s KYC protocols. Once verified, I would use the telephony CRM to trace the specific decline error code—such as an unflagged travel restriction—resolve it instantly on the system to keep my AHT low, and then accurately document the interaction code to ensure 100% audit compliance.” Proving you can balance empathy, security, and speed will instantly secure your acceptance.

Frequently Asked Questions (FAQ)

Q: What does “Outsourced” mean for this CIB Contact Center position?
A: “Outsourced” means you will act as the official representative of CIB Egypt, handling bank clients and internal systems, but your employment contract, payroll, and direct HR administration will be handled by a specialized third-party agency partnered with the bank.

Q: Do I need prior call center experience to apply for this role?
A: No, prior experience is not required. CIB explicitly welcomes fresh graduates with 0 to 1 year of experience, making it an ideal entry point to launch your banking career.

Q: What are the expected working hours for this position?
A: Because banking contact centers operate continuously to serve customers globally, candidates must possess the absolute flexibility to work on a “Rotating Shift” basis, which may include nights and weekends.

Job details

Job type
Full-time
Date Posted
2 months ago
Experience
0-1 Year
Industry
Banking/Finance

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Teller | CIB – Maadi

Maadi, Cairo, Egypt

Commercial International Bank CIB Egypt

2 months ago

Full-time

Negotiable

Full job description

Launch your retail banking career with Commercial International Bank (CIB) as a Teller at the prestigious Maadi Branch in Cairo. Act as the vital front-line face of the bank, executing high-volume cash transactions, managing ATM operations, and delivering superior customer...

Core Responsibilities

Cash & Counter Operations: Process all cash and non-cash counter transactions accurately, maintaining an absolute zero cash shortage or excess to ensure maximum control over the branch’s cash balance.
ATM Management: Perform all ATM functions, including preparing daily proof sheets, handling captured cards, replenishing on-site machines, and reporting any malfunctions for immediate repair.
Reconciliation & Reporting: Investigate thoroughly any discrepancies in cash balancing by following strict Standard Operating Procedures (SOPs), and maintain accurate checking of all end-of-day reports.
Compliance & Fraud Detection: Check meticulously for counterfeit currencies, fraudulent cheques, and fake identities, adhering strictly to CBE regulations and Anti-Money Laundering (AML) policies.
Digital Migration & Cross-Selling: Introduce alternative digital channels to customers to reduce branch traffic, and proactively cross-sell bank products based on customer needs to achieve branch KPIs.
Customer Experience: Handle customer requests efficiently within bank standards for average waiting and serving times, escalating complex problems to the Head Teller or Operations Supervisor.

Required Qualifications

Academic Standing: Must hold a recognized Bachelor’s degree specifically in Commerce, Business Administration, Accounting, or an exact equivalent.
Experience Level: Exclusively open to ambitious Fresh Graduates (0 years) up to junior banking professionals with a maximum of 2 years of relevant experience.
Behavioral Competencies: Must be highly process-oriented and service-oriented, demonstrating strong problem-solving skills and a proactive approach to mitigating operational risks.
Linguistic & Technical Skills: Exhibit a good command of both English and Arabic languages, paired with adept proficiency in using basic software such as MS Office, internet portals, and email.
Geographic Placement: Acknowledge that this is a full-time, front-liner Day Job specifically located at the CIB Maadi Branch in Cairo.

Technical Edge: Why End-of-Day Balancing & Counterfeit Detection matters at CIB?

Recru Eg Golden Advice for the Interview

Frequently Asked Questions (FAQ)

Q: Where is this specific CIB branch position located?
A: This full-time retail banking role is physically based out of the CIB Maadi Branch located in Cairo, Egypt.

Job details

Job type
Full-time
Date Posted
2 months ago
Experience
0-1 Year, 1-3 years
Industry
Banking/Finance

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Deloitte Audit & Assurance Internship

Cairo, Egypt

Deloitte Egypt

2 months ago

Internship

Full job description

Launch your professional services career with the Audit & Assurance Internship at Deloitte Middle East in Cairo. Join a “Big Four” global leader to perform complex analytical reviews, evaluate corporate internal controls, and leverage AI technologies to drive financial integrity...

Core Responsibilities

Analytical Review & Research: Assist senior auditors in performing rigorous analytical reviews of financial audit documents, identifying critical accounting issues, and executing technical research to solve discrepancies.
Internal Controls Evaluation: Review and evaluate client accounting processes, operating procedures, and systems of internal control to ensure absolute financial compliance.
Business Efficiency Recommendations: Provide actionable, data-driven recommendations to clients aimed at improving internal operational controls and enhancing overall business efficiency.
AI Integration & Digital Mindset: Demonstrate practical exposure to AI tools by applying them securely to day-to-day productivity. Exhibit a strong digital mindset with an eagerness to adopt and apply firm-approved technologies.
Data Integrity & Ethics: Apply sound judgment and absolute integrity when using AI tools, demonstrating strict awareness of data confidentiality, secure handling, and ethical corporate use.

Required Qualifications

Academic Standing: Must be currently pursuing a university degree specifically in Accounting, Auditing, Finance, or a closely related commercial field.
Linguistic Capabilities: Absolute fluency in English (Reading, Speaking, and Writing) is strictly mandatory; a strong preference will be given to candidates who are fully bilingual (Arabic/English).
Behavioral Competencies: Demonstrate exceptional leadership potential, agile problem-solving capabilities, and strong verbal and written communication skills.
Operational Resilience: Exhibit the ability to independently prioritize tasks, work on multiple high-stakes assignments simultaneously, and integrate flawlessly into teams with professionals at all levels.

Technical Edge: Why Internal Controls & AI Integration matters at Deloitte?

Operating as an Intern within the Audit & Assurance division of a “Big Four” firm like Deloitte requires moving beyond simple textbook accounting; it demands forensic skepticism. The job description explicitly emphasizes evaluating “systems of internal control” and applying a “strong digital mindset” using AI tools. Before an auditor tests a single financial invoice, they must technically map out the client’s entire control environment. If a corporate client uses a complex ERP system, the auditor must assess whether a flaw in that system could cause a massive, undetected error in revenue recognition. Furthermore, by securely utilizing firm-approved AI tools to process massive datasets during the analytical review phase, an intern drastically accelerates the audit timeline while maintaining strict data confidentiality, ensuring that the final financial statements are completely free of material misstatement.

Recru Eg Golden Advice for the Interview

When interviewing for the Audit Internship role at Deloitte, the hiring partners will aggressively test your analytical logic and your understanding of digital ethics. Do not give a generic answer about “loving to review numbers.” You must demonstrate a strict understanding of Professional Skepticism and AI Confidentiality. If the interviewer asks how you would utilize AI to speed up an audit task, do not suggest uploading client data into a public tool. Tell the panel: “I understand that in auditing, client confidentiality is absolute. If tasked with analyzing a massive ledger, I would utilize my digital mindset to deploy only Deloitte’s firm-approved, closed-loop AI or data analytics tools. This allows me to rapidly identify financial anomalies or internal control gaps while ensuring strict compliance with ethical data handling and zero risk of external data leakage.” Proving your technical agility combined with absolute ethical integrity will instantly secure your acceptance.

Frequently Asked Questions (FAQ)

Q: Who is eligible to apply for this Deloitte Audit Internship?
A: The internship is explicitly targeted at active university students who are currently pursuing a degree in Accounting, Auditing, or a related commercial field.

Q: Do I need to be fluent in Arabic to be accepted into this Cairo-based role?
A: Fluency in English is strictly required for all internal reporting and methodologies. However, the job description notes that a strong preference will be given to bilingual candidates who are fluent in both Arabic and English.

Q: What is the primary difference between a general Accountant and an Audit Intern at Deloitte?
A: While a general accountant creates the financial records (booking entries and month-end closing), an Auditor independently verifies those records. Auditors execute rigorous analytical testing methodologies and evaluate internal controls to ensure the client’s financial statements comply with local laws and global accounting standards.

Job details

Job type
Internship
Date Posted
2 months ago
Experience
No Experience
Industry
Accounting & Auditing, IT Services and IT Consulting

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