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Branch Operations Exposure: Understand the complete end-to-end customer journey within the branch, gaining deep insight into the bank’s retail products and strategic cross-selling methods.

Sector-Specific Execution: Perform highly specialized daily tasks tailored to your academic major within centralized corporate sectors (e.g., Retail, Finance, Risk, HR, IT, SMEs, Syndicated Loans, or Info Sec).

Practical Banking Application: Apply theoretical university knowledge directly to practical banking scenarios, enhancing your operational skills and technical financial knowledge.

Hybrid Learning Model: Participate dynamically in a structured learning environment combining direct hands-on practical training with remote learning modules across a 1 to 2-month duration.

Academic Standing: Exclusively open to university students currently enrolled in their 2nd, 3rd, 4th, or 5th year (for Engineering). Note: Priority is given to upperclassmen (3rd year and above).

Targeted Faculties: Strictly open to students enrolled in the Faculty of Commerce, Faculty of Economics and Political Science, Faculty of Computer Science, and the Faculty of Engineering (or their accredited equivalents).

Academic Grade: Must possess an outstanding academic track record with a strictly enforced minimum overall grade of “Very Good”  or above for all previous academic years.

Required Documentation: You must attach a single, consolidated PDF containing your updated CV, with an official “Certificate of Enrollment” detailing your 2025 grade explicitly attached to the last page.

Inclusive Environment: The training program is highly inclusive and explicitly encourages university students with disabilities to apply.

Credit Lifecycle Management: Handle critical internal communications and follow-ups with Risk Assessment, Investigation, and Credit Administration departments to exponentially speed up the SME facility approval and booking cycles.

Facility Disbursement & Utilization: Coordinate with back-office departments to accelerate the credit disbursement process, ensuring the regularity, utilization, and proper implementation of granted credit facilities.

Account Servicing & Reporting: Serve assigned SME accounts proactively to deliver efficient customer service. Access internal Workflow Tools to upload files, track account health, and prepare dynamic pipeline reports.

Compliance & CBE Regulations: Maintain up-to-date knowledge of Central Bank of Egypt (CBE) rules governing SMEs. Prepare precise CBE ratings, provision statistics, and ensure flawless Permanent Supervision and Anti-Money Laundering (AML) compliance.

Documentation & Archiving: Manage the strict archiving of all original SME credit facility documentation (agreements, covenants, promissory notes) and securely transfer them to the central custody center.

Academic Standing: Must hold a recognized Bachelor’s degree specifically in Business, Commerce, Economics, or possess an equivalent MBA.

Experience Level: Exclusively open to highly motivated fresh graduates (0 years) up to junior bankers with a maximum of 2 years of experience in the banking sector.

Analytical Agility: Demonstrate very good analytical skills paired with extreme attention to detail to manage complex financial documents and CBE compliance metrics.

Linguistic Proficiency: Must be completely fluent in both spoken and written Arabic and English to handle complex commercial and legal corporate correspondence.

Location: Acknowledge that this is a fully branch-based role physically located in the El Mansoura region (Menyet El Nasr / Mansoura), Ad Daqahliyah, Egypt.

Sector Preparation: Actively engage in comprehensive banking training designed specifically to qualify and prepare university students for future careers in the financial sector.

Operational Shadowing: Gain practical, real-world experience by observing and assisting with daily operations across diverse banking departments (Retail, Credit, IT, and Corporate Administration).

Compliance & Data Management: Adhere strictly to central banking protocols and assist in data management, learning how complex financial systems operate under absolute regulatory security.

Cross-Functional Exposure: Collaborate with seasoned banking professionals to understand the intersection of financial theory and digital banking technology.

Academic Standing: Exclusively open to university students who are officially enrolled in an institution accredited by the Egyptian Supreme Council of Universities.

University Year: Applicants must be strictly enrolled in their 2nd or 3rd academic year.

Academic Grade: Must possess an outstanding academic track record with a strictly enforced minimum grade of “Very Good” for the previous academic year.

Targeted Faculties: Must be studying Commerce (Accounting, Taxes, Finance, Marketing, Management, Foreign Trade); Business Administration (Banking, Credit, Finance, HR, MIS, Financial Institutions, International Business, Logistics, Marketing); Economics & Political Science (Economics, Statistics); Information Technology; Computers & Information; Computer Engineering (Computers, Telecommunications); or Law.

Required Documentation: Must be prepared to submit a clear copy of a valid National ID and an official university Proof of Enrollment explicitly detailing the current academic year and the overall grade of the previous year.

Delinquency Management: Follow up proactively on a daily basis with delinquent retail customers to secure overdue payments and take necessary actions against unresponsive or negative accounts.

Customer Financial Awareness: Educate and improve customer awareness regarding the critical importance of making early deposits to maintain their banking credit score and avoid late penalties.

Performance & Productivity: Consistently achieve, maintain, and exceed strict daily productivity and effectiveness targets to ensure optimal departmental performance.

Cross-Departmental Coordination: Coordinate seamlessly with internal bank Branches and the Operations team to offset and cover a customer’s arrears by legally transferring funds from their other active saib accounts.

Graduation Cohort: Exclusively open to Fresh Graduates specifically from the academic classes of 2024 and 2025.

Academic Standing: Must hold a recognized Bachelor’s degree strictly from the faculties of Commerce, Law, or Arts.

Employment Type: Acknowledge that this is an “Outsourced” position, meaning you will represent saib Bank’s collection efforts but will be legally contracted through a third-party banking vendor.

Behavioral Competencies: Demonstrate excellent verbal communication, strong teamwork capabilities, and the absolute agility to thrive in a high-pressure, fast-paced recovery environment.

Application Protocol: Candidates must email their CV directly to [email protected] and explicitly mention “Outsourced Tele Calling Officer” in the subject line to pass the HR filter.

Production Engineering (Salhya): Shadow engineers across critical manufacturing sections including machining, fiber, seats, welding, sheeting, painting, CKD (Completely Knocked Down), and finishing.

Service Engineering – Buses & Trucks (Obour, Alexandria, Aga): Gain deep knowledge of automotive systems (Engine, Transmission, Brakes, A/C). Shadow technicians in unit repair (overhauls) and prepare technical reports to improve repair cycles.

Service Engineering – Passenger Cars (Obour): Assist in critical periodic maintenance, including changing automatic gearbox filters/oil, checking for oil leakages, changing fuel filter spark plugs, and testing radiator leakages.

Software Development (Obour): Develop applications using ASP.NET (WebForm/MVC), SQL Server Data, and front-end styling (CSS, HTML, Bootstrap) while assisting in technical design documentation and testing.

IT Technical Support (Obour): Install, maintain, and troubleshoot Microsoft Windows/Linux applications, assist in LAN/WAN networking issues, and deploy new enterprise IT equipment.

HR Specialist (Obour): Assist in end-to-end recruitment screening, scheduling interviews, coordinating the MCV internship and training logistics, and performing administrative HR support.

Accountant (Obour): (General commercial and financial responsibilities tailored to undergraduate corporate exposure).

Academic Standing: Exclusively open to active undergraduate students. Final-year (graduating) students are explicitly excluded from all tracks. (IT/Software tracks accept students from the 2nd year up to the year before graduation).

Targeted Majors (Engineering): Mechanical Automotive & Tractors (highly preferred for Service roles), Mechanical Power, Mechatronics, and Mechanical Design & Production.

Targeted Majors (IT & Corporate): Computer Science, Information Technology, Computer Engineering, Business Administration (HR major preferred), and Commerce.

Linguistic & Soft Skills: Must exhibit a good to excellent command of the English language, paired with ambition, eagerness to learn, and very good teamwork capabilities.

Application Protocol: Candidates must create a profile on the official MCV HCM portal and apply under the “Internships” tab before the strict deadline on June 10, 2026.

Time Commitment: Interns must be available to complete the internship during June, July, or August for a duration of one month or two weeks (as per company policy).

Daily Operations Support: Execute assigned daily banking tasks and transactional workflows to ensure seamless front-line or back-office operational continuity.

Regulatory Compliance: Adhere strictly to the bank’s internal policies, risk management protocols, and Standard Operating Procedures (SOPs) while processing financial data.

Cross-Functional Collaboration: Work closely with diverse banking departments to streamline processes, resolve client inquiries, and maintain high standards of accuracy in daily deliverables.

Professional Development: Engage actively in hands-on tasks and internal corporate training to continuously develop technical banking knowledge and advance your career within the financial sector.

Academic Standing: Must hold a recognized Bachelor’s degree specifically in Business Administration, Finance, Accounting, Commerce, or a closely related field.

Experience Level: Ideal for highly motivated fresh graduates (0 years) up to junior professionals with a maximum of one year of corporate or financial experience.

Technical Proficiency: Exhibit a solid foundational command of Microsoft Office applications (specifically Excel and Word) to handle basic financial reporting and accurate documentation.

Linguistic & Soft Skills: Possess a good command of the English language, alongside excellent interpersonal and communication skills for effective internal team collaboration.

Professional Mindset: Demonstrate a high level of commitment, extreme professionalism, and an aggressive willingness to learn and grow within a structured, regulated banking environment.

Inbound Resolution: Handle customer questions, complaints, and complex banking inquiries with the highest degree of professionalism to achieve First Call Resolution (FCR).

Fraud Management: Monitor customer debit cards for suspicious activities, urgently processing lost or stolen card reports and providing immediate transaction assistance.

Customer Retention: Deploy effective alternative financial solutions to retain unsatisfied customers and actively promote long-term retail banking loyalty.

Cross-Departmental Coordination: Ensure fast and accurate processing of service requests by communicating seamlessly with internal bank departments to resolve complex queries.

Team Support: Perform diverse operational duties assigned by management, including the potential training and onboarding of new contact center employees.

Academic Standing: Must hold a recognized Bachelor’s degree specifically in Commerce, Business Administration, or an equivalent financial discipline.

Experience Level: Exclusively open to highly motivated fresh graduates seeking a solid entry-level gateway into the banking sector.

Linguistic Proficiency: Possess a solid foundational knowledge of the English language to effectively navigate banking systems and assist diverse clients.

Employment Type: Acknowledge that this is an “Outsourced” role, meaning you will officially represent NBK but will be legally contracted via a specialized third-party vendor.