About QNB ALAHLI 

QNB ALAHLI is one of the leading financial institutions in Egypt established in April1978 and ranked as the second largest private bank in Egypt.

QNB ALAHLI provides its services for more than 1,193,058 clients served by + 6,791 banking professionals with a network of 227 branches, along with 487 ATMs & +23,942 Point-of-Sale to serve clients nationwide. Further, a distinctive Call center operates round the clock 7 days a week.

Duties &Responsibilities:

• Assist customers with their everyday banking needs through the counter including withdrawals, deposits, transfers, currency exchange, etc…
• Accept and processes cash deposits to opened accounts (current, saving, checking, overdraft, GL). Prove cash entirely
• Cash Cheques within established limits and reserves (withdrawals, expense redemption).
• Exchange foreign currencies according to the established dealer rates. Proves the authenticity of currencies entirely.
• Balance cash and prepare daily and final currency position.
• - Represent the most informative point-of-contact for customers requesting or inquiring on different operations (whether in person or by phones). Guides Customers to other Points of Services within the branch.
• Manage Customer Queue & waiting time to achieve efficient performance
• - Handle customer inquiries (customer's position, account statement, bulletin rates, transaction advises, etc).
• Perform a range of related duties and may replace other customer advisors within the group
• Apply the relevant regulations and instruction of CBE regarding FX, deposit and withdrawal
• Ensure the correct functioning and implementation of the Permanent Supervision, Compliance and Money Laundering, Operational Risk, and Workplace Success Guidelines whenever and wherever possible

Education:

Bachelor’s degree in Business, Commerce, or Economics

Experience:

Fresh Graduate with fair knowledge in the banking field